✦ Customer portal UX on Odoo
Gulf FM
Facility-management customer portal redesigned on top of Odoo — ticket tracking, contracts, and invoices in a clear branded UI.
The challenge
<p>Clients used the default Odoo portal, which felt generic and confused non-technical users tracking service requests.</p>
The solution
<p>Customized portal screens with a clear dashboard, status timelines for tickets, and mobile-first layouts while keeping standard Odoo flows underneath.</p>
Results
- Support requests easier to follow for end clients
- Portal matches corporate brand guidelines
- Zero core overrides — customization lives in an addon
✦ Inside the build
A closer look.
✦ Next project
Atlas Trading